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Frequently Asked Moving Questions (FAQ)
Do you have questions about our platform or services? Find answers to the most frequently asked questions here. If you don’t see your question, feel free to contact us !
Common questions... and their answers!
What services does 1 PRO Transport offer?
We are a local removal team, here to support you every step of the way. Our services
include logistical planning, preparing quotes, and a range of service packages.
Do you provide boxes and packing materials?
Yes, if you choose an appropriate package, packing kits will be delivered to your home (including boxes, bubble wrap, and tape).
Do you offer long-distance moving services?
Our team operate across France and even internationally. We recommend booking at least three months in advance for these specific services.
Can I estimate my moving volume before any visit?
Yes, our volume calculator allows you to estimate your belongings and generate a PDF (sent as an attachment after submitting the contact form). The tool is also accessible from the quote page.
How can I get a quote?
Visit our quote page for a quick estimate. You can also contact us directly; our team will review your enquiry as soon as possible.
How can I contact you?
By phone or by filling out our contact form. We respond promptly.
Are there any hidden fees?
No. All pricing details are shared in advance and confirmed through a quote. No unpleasant surprises.
What insurance is included?
Our team is covered by professional insurance policies that cover any damage that may occur during the removal and transport of your belongings.
Can I cancel or change my booking?
Yes, as long as it’s done at least 72 hours in advance. See our General Terms of Sale for more details.
